HERITAGE SERVICES

Heritage specialise in full load consignments of temperature controlled consignments between -27 Deg and + 28 Deg, products carried include palletised FOOD products, FRESH FRUIT and PHARMACEUTICAL goods, together with GENERAL CARGO.

Heritage serve all European destinations, with our own equipment together with approved hauliers and European partners in France, Belgium, Holland and Germany.

OPERATIONS

Our operations office in Dover include fully qualified logistical planning and forwarding staff, ensuring the efficient management and optimum utilisation of our fleet.

Our company aims to provide a high level of client satisfaction and to support this out staff are on call at all times to ensure that should problems arise, they are promptly dealt with.

CUSTOMER SATISFACTION

The key to customer satisfaction we believe is not only giving an excellent service. But also providing upto date information in good time. We know from experience that an occasional problem can arise on either side, and our resolve is to work together with our customers and suppliers to find the quickest and most cost effective solution.

ACCOUNTING & ADMINISTRATION

Your bookings can be confirmed via e-mail / facsimile or EDI link. Once the information is received, our trained staff will enter all details into our Freight Management System and issue a unique reference number to your consignment. This will enable all parties to track and monitor any stage of the transportation, and can even be used after completion to deal with any accounting questions that may arise.